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Complete Management - Preventive-corrective maintenance


Preventive Maintenance

PERIODIC TECHNICAL INSPECTIONS:

Such inspections will be personally performed by the responsible architect, engineer or technician, who will perform studies, implement projects, and direct works, when required.

SUPERVISION:

Qualified CASMARA COMUNIDADES, S.L. employees will observe the existing anomalies in installations; periodically inspect the building, control services and review the condition and upkeep of decorative items as well as elements provided for use by owners.

(A model of the review report form is attached) - 250 Kb.

CONTROL OF MAINTENANCE SERVICES

CASMARA COMUNIDADES, S.L. verifies and checks that the terms agreed upon with the different maintenance companies hired are complied with on site:

Corrective Maintenance

All problems disclosed in the periodic checks, or of which we were informed by a unit owner, are processed by CASMARA COMUNIDADES, S.L. using a modern software application which creates an incident report and assigns a reference number to the incident for follow-up purposes.
  • Registration of the incident.

  • Creation and follow-up of claims if appropriate.

  • Appointment of a maintenance employee or company.

  • Control of work performed.

  • Degree of customer satisfaction.

  • Closing and filing of incident.

 

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